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504 Gateway Timeout error

Last updated on 1 month ago
amigamiaamigamiaAdmin
Posted 8 months ago

Quote

Gateway Timeout

The gateway did not receive a timely response from the upstream server or application.

Additionally, a 504 Gateway Timeout error was encountered while trying to use an ErrorDocument to handle the request.


Hello team, I have had a few reports that the above message shows when browsing to this site and ae.arosworld.org. If you do get the same while browsing here, please report here Day and Time and any other details like browser used etc. etc.

If you receive the message on ae.arosworld.org, please report on the thread I opened there. This seems to be an issue with the hosting service and it goes away without me doing anything about it. I am trying to track the events so I can submist a support request.
D
deadwoodAROS Dev
Posted 8 months ago
Got 504 @ 12:29 UTC today
M
magoriumSoftware Dev
Posted 8 months ago
504:
vr 2023-11-10 12:27:xx UTC
till about
vr 2023-11-10 12:29:xx UTC

It was lasting a bit longer now. Took me several reloads and the time in between the site responded with either the 504 or got stuck during load (so I had to refresh).
D
deadwoodAROS Dev
Posted 8 months ago
2023-11-12 ~12:30 - ~12:35 UTC

Looks like some backup running at 12:30 UTC?
amigamiaamigamiaAdmin
Posted 8 months ago
Perhaps on their end but not from mine. I think I have enough evidence to open a ticket.
amigamiaamigamiaAdmin
Posted 8 months ago
Interestingly enough, AE.arosworld.org SMF alerts me at the same time with this email:

Quote

There has been a problem with the database!

This is a notice email to let you know that SMF could not connect to the database, contact your host if this continues.


I have received 2 so far since I set the auto-forwarding and the last one came in at the same time you reported it (7:34AM EST which corresponds to 12:34 UTC)
M
magoriumSoftware Dev
Posted 8 months ago
za 2 dec 2023 13:31:04 CET

That was the first, then at least 3 attempts followed (around 5 minutes total timespan) resulting in the same gateway error.
D
deadwoodAROS Dev
Posted 2 months ago
Over last couple of days I'm getting getaway timeour errors at different parts of day. One of every 4-5 refreshes ends with this error. Is it just me or others are also experiencing problems using arosworld?
D
deadwoodAROS Dev
Posted 2 months ago
Over last couple of days I'm getting getaway timeour errors at different parts of day. One of every 4-5 refreshes ends with this error. Is it just me or others are also experiencing problems using arosworld?
AMIGASYSTEMAMIGASYSTEMDistro Maintainer
Posted 2 months ago
I also experience these problems, it also happened before but more rarely
amigamiaamigamiaAdmin
Posted 2 months ago
Thank you for reporting it. It is not just you. I have been experiencing the same issue. It is a hosting service issue, which I am reporting soon enough. It is temporary and normally refreshing the page clears it.
amigamiaamigamiaAdmin
Posted 2 months ago
This has been acknowledged by the hosting service and supposedly resolved. Please report here for any future issues.
AMIGASYSTEMAMIGASYSTEMDistro Maintainer
Posted 2 months ago
It seems to be going well at the moment!
D
deadwoodAROS Dev
Posted 1 month ago
Seem to be working good right now, thanks.
AMIGASYSTEMAMIGASYSTEMDistro Maintainer
Posted 1 month ago
Today, the 504 Gateway Timeout error occasionally returns, and sometimes the site is slow to open.
AMIGASYSTEM attached the following image:
error_1.jpg
amigamiaamigamiaAdmin
Posted 1 month ago
I can confirm to experience the same thing again. Opening a new ticket with hosting service.
amigamiaamigamiaAdmin
Posted 1 month ago
More changes were made to improve server performance. Monitoring for the next few days.
D
deadwoodAROS Dev
Posted 1 month ago
Hmm, while I no longer get gateway timeouts, I now get sometimes long page load times that look pretty much as gateway timeouts where someone just extendeded the timeout...
AMIGASYSTEMAMIGASYSTEMDistro Maintainer
Posted 1 month ago
I also confirm that I have the same problems, once I even received error 504.

ae.arosworld.org, on the other hand, seems to have no such problems!
amigamiaamigamiaAdmin
Posted 1 month ago
I have been at this on and off. The error log is showing some new errors I have never seen before. While investigating some of them, I came to the realization that the PHP support has been upgraded to 8.3.8. Unfortunately, a bunch of functions for PHP-Fusion 9.10.20 and other code lines have been deprecated in PHP 8.3.8.

Now here is the annoying part. There is a newer version of PHP-Fusion 9.10.30 but I don't think it'll resolve most of the issues because it is from September 2022. I have seen some of the code in the functions, which seems to still be the same.
On the other end, the project seems to be in a hiatus state, 1 developer and a bunch of people in the community helping here and there.

There is no path forward so far for PHP-Fusion. There is development going but it seems to be a brand-new code base, which means probably no upgrade path.

I have been fixing the code lines myself. So far, I fixed 3 of them but there are still some that come up as deprecated code.

I am going to see if the hosting service can move my code base back where it was before. Not sure if that's possible but worth a try.

The other alternative is to find another hosting service where I can switch between PHP support. This one was very cheap for the amount of traffic I was getting a few years ago. I just have to find one at a reasonable price that works somewhat better.
Edited by amigamia on 17-06-2024 18:07, 1 month ago
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Users who participated in discussion: amigamia, magorium, deadwood, Argo, AMIGASYSTEM, Amiwell79
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